# Build and Grow Customer Relationships with Video

Create engaging videos for clients to boost activation, spur product usage, and reduce churn with long-lasting relationships.

[Get Started Now](https://www.sendspark.com/cs/c/?cta_guid=a07e75cd-4333-400a-bf99-912a2a274a8a&signature=AAH58kGQkUSZZN4La-EESnNgcqmz8JuuQA&portal_id=6058669&pageId=24060405824&placement_guid=af3e69e2-a4b9-4c98-a343-de5f38f25955&click=a6c6f8d7-0d17-4e79-a8b0-6f615a666f0c&redirect_url=APefjpHuErjs5GM_BzyecJGxqPL3hq6S0eQddlj8ZoZ7nnKdfzDXNWHTFEhOYXIXhK8SdYSxZcghn7hlQDl6BM_EcXdpp1m8x3QZbBxkClBQmCFJCQs7tBY&hsutk=&canon=https%3A%2F%2Fwww.sendspark.com%2Fvideo%2Fcustomer-success&ts=1777492583613 "Get Started Now")

## Engage Customers With Video

Send videos throughout the customer journey to increase activation, drive excitement, and reduce churn.

#### Welcome New Sign Ups

Delight new customers with a personalized welcome video to show you care and are thrilled to have them onboard.

"Sendspark allows our team to bring a human element to the buyer journey."

**Alberto Piña,** Braustin Mobile Homes

#### Onboard New Customers

Let customers know the next step with video onboarding emails to ensure they get started properly and stick around for a long time.

8x

higher open-to-reply ratio with video 💬

#### Get Customer Feedback

Request videos from customers to have them share feedback with you to better improve their experience.

**Pro Tip:** Send customers a [Video Request](https://www.sendspark.com/video-platform/request-videos?hsLang=en) to see what things look like from their end

#### Celebrate Milestones

Send a personalized video to celebrate big customer events - like them getting approval to move forward, upgrading their account, or having an anniversary.

59%

of senior executives report they'd rather watch a video than read text

#### Check In With Customers

See how customers are doing and remind them you care with friendly video check ins.

“Sendspark is helpful for following up with customers with a human touch.”

**Michael Nadelman** Qualaroo

#### Update the Community

Show what's new with video to share the people behind the business and inspire long-lasting loyalty.

12x

more shares with video than image and text combined

## Record and Share Customer Videos

Sendspark has everything you need record and manage personalized customer success videos in seconds.

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### Record Videos

Record a hellos, check ins, and all kinds of videos right from your computer webcam.

[More on Recording Videos](https://www.sendspark.com/video-platform/record-videos?hsLang=en)

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### Personalize Video Thumbnails

Personalize videos with your customer’s name and logo to show it was made just for them.

[More on Personalizing Videos](https://www.sendspark.com/video-platform/video-gif-thumbnails?hsLang=en)

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### Add a Call-to-Action

Add a call-to-action right under your video to schedule customers meetings or provide links to new features.

[More on Video Call-to-Actions](https://www.sendspark.com/video-platform/video-landing-pages?hsLang=en)

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### Send Video Emails

Copy and paste videos directly into Gmail, Outlook, or your automation platform.

[More on Video Emails](https://www.sendspark.com/video-platform/video-emails?hsLang=en)

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### Share through Messenger App

Share your video through slack, text message, anywhere with a quick-share link.

[More on Sharing Videos](https://www.sendspark.com/video-platform/share-videos?hsLang=en)

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### Request Videos from Customers

Request videos from customers to get feedback, issues, and testimonials in their own voice.

[More on Requesting Videos](https://www.sendspark.com/video-platform/record-videos?hsLang=en)

## Start Recording Today

Sendspark is the easiest way to record and request videos. Liven up your communication with video today!

[Get Started Now](https://www.sendspark.com/cs/c/?cta_guid=c58b7de0-bc2e-4d1f-ae3f-3cffd7d87193&signature=AAH58kHNwFmF4CF1xdGTcaChiuuQxU4PKw&portal_id=6058669&pageId=24060405824&placement_guid=c9276170-0326-46c2-841a-c6c6e63f4a57&click=86e62ea4-78de-4c2e-928f-fc3ca25b8e15&redirect_url=APefjpHCIbMRzfPYyDDHu80P19DqWWntLufH8j1JFstj_L9n5zyyGd77fHO-ah9U6Ywb00tJL38gFPKb3j6KpFxGoYrCTPR9qRUOKBhhr_bu9wZT-v5yU_8&hsutk=&canon=https%3A%2F%2Fwww.sendspark.com%2Fvideo%2Fcustomer-success&ts=1777492583610 "Get Started Now")