Use Videos to Personalize the Customer Journey in Zoho
Use Videos to Personalize the Customer Journey in Zoho
Record and Send Dynamic Videos
Record videos in Sendspark, then add them to Zoho messages in seconds.
- Record and upload videos in minutes.
- Create personalized video landing pages in no time.
- Measure and refine results over time.
Use Video Templates
Spark interest with personalized videos you can send at scale.
- Make and save multiple video templates to scale video production.
- Effortlessly add personalized text and call-to-action buttons with one click.
- Host videos on your branded subdomain.
Dynamic Personalization
Add instant personalization to your videos and close more deals in a fraction of the time.
- Add Zoho personalization tokens (first name, business name, etc) to your Sendspark videos.
- Track all customer engagement from Zoho.
- Send personalized videos at scale to increase your open-to-reply rates.
Track Campaign Success
Get the video data you need delivered to your Zoho account automatically.
- Use heatmaps to show where viewers drop off.
- View video engagement data in report form.
- Discover viewer insights and continuously learn about your customers.
About Zoho + Sendspark
Zoho is a comprehensive suite of cloud-based applications for businesses. Their product lineup includes customer relationship management (CRM), SalesIQ (live-chat app), pipeline management, route planning solutions, cloud-based telephony software, and more.
Adding Sendspark videos to Zoho lets you add personalized videos to communications across all these tools and features. Use Sendspark to improve marketing and sales messaging, communicate with your team, and offer better customer support.
About Zoho
Zoho helps businesses automate and improve operations across various departments and functions, from marketing to sales to customer support. They provide tools that streamline processes, increase productivity, enhance customer experiences, and drive growth.
Zoho serves a wide range of customers, from small startups to large enterprises. A large part of Zoho's success is thanks to their user-friendly interface, affordability, and easy onboarding.
Frequently Asked Questions (FAQ)
Can you see who's watching videos in Sendspark?
Yes! When you send out videos via the Sendspark + Zoho integration, you'll be able to see who is watching your videos, what part of the videos they're watching, and what follow up actions they're taking. To do so, just use Sendspark's backend. Just bear in mind data is anonymized. You'll be able to see when videos are watched and which locations viewers are in... But not specific data (which is illegal to track).
Is Zoho CRM integration available on my plan?
You'll be able to send personalized videos at scale in Zoho using the Sendspark Rapid plan, and you can connect the data integration on our Team plan. View all plans and pricing.
How will I know when a customer watches my video? Can I track video metrics from Sendspark in Zoho?
Sendspark provides comprehensive visibility into the performance of your videos. This means you'll be notified whenever someone watches your video for the first time. Then the detailed analytics will showcase essential data like overall views and the viewer's interactions.